How important are books and what lessons can be learned from "Good to Great?" Jon and Mike Smith, CPA, explore the book and its wisdom.
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Internal processes and external communication might not sound exciting, but these operations can make or break an organization. What can be learned from The Ohio State University case?
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What's the key to success? You can start by learning to recognize your barriers and how to overcome them. Tim Burgess joins Jon to examine the process.
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Do you need a coach for your business? How can you unlock your full potential? Charlotte Anderson, founder of Transformation Keys, join Jon to answer these questions.
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What is the difference between a company's brand and its identity? Joseph Lewin from The Business Identity Company joins Jon again to expand on this critical topic.
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Managing change can be hard, but there are steps to make it easier. What can we learn from the Papa John's crisis? Justin T. Weller, CEO of TrueChat, joins Jon to explain.
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Is responsible leadership valuable? Alan Lindeman, co-founder and CEO of Maximizing Results, joins Jon to explain the effects of leadership and discuss what makes a good boss.
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How should you be handling the customer experience? Andy Schulkind, a Chief Experience Officer, joins Jon to explain the challenges organizations face and the strategies to overcome them.
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What should you expect when starting a business, how can you get funding, and when do you sell? Travis Pine joins Jon to answer these questions about life as a startup.
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Donerik Black, a Senior Partner at Jasper Brown LLC, shares his insight with Jon on the common mistakes and simple solutions that small businesses experience and can use.
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What is a business identity consultant and should small businesses use them? Joseph Lewin from The Business Identity Company joins Jon to explain the importance of knowing your customers.
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Should businesses invest in research and what type of return should you expect? Dr. Christa Ward, a Qualitative Researcher and instructor at Texas State University, joins Jon to explain the value of research.
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