Why Does the Customer Experience Matter?

How should you be handling the customer experience? Andy Schulkind, a Chief Experience Officer, joins Jon to explain the challenges organizations face and the strategies to overcome them.

Business is ARTJustin T WellerJuly 31, 2018business, customer, experience, Small BusinessComment

What Must You do to Ascend to Small Business Success?

Donerik Black, a Senior Partner at Jasper Brown LLC, shares his insight with Jon on the common mistakes and simple solutions that small businesses experience and can use.

Business is ARTJustin T WellerJuly 17, 2018business, Small Business, success, ascendComment

Access to Capital

There often comes a time that small businesses need access to capital, be it to get things started, launch a new product, expand capacity, or to just keep the lights on during a down cycle.

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Business is ARTJon UmsteadJuly 11, 2017SBA, Small Business, Business Loan, capital, Investor, private equityComment

When is it Time for Investors?

Jon's guest, David Willbrand of Thompson Hine, discusses when it is time to seek investors as well as when it is time to invest in small business.

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Business is ARTJon UmsteadMay 16, 2017Invest, Investor, Small Business, Startup, entrepreneur, Law, Lawyer, Capital, FundingComment

You Don't Know What You Don't Know

Business owners and entrepreneurs are often unaware of the vast amount of information and support. Jon and his guest Pat Newcomb discuss where these resources can be found on this episode of Business is ART.

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Business is ARTJon UmsteadNovember 29, 2016Entrepreneur, SBDC, Startup, Small Business, Business ResourceComment

Business is Art

Better Business & A Better Life

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